Advancing the art of the cognitive chatbot

Bots are in vogue like never before. They’re the heart of every next-generation cognitive app for mobile, social, e-commerce, and seemingly every other solution domain. But they’re not a new phenomenon. Generally, the term refers to intelligent software agents with the ability to operate autonomously or under event-driven scenarios that can be interactively adjusted by the stakeholders whose interests they serve. A classic example of Internet bot is the web crawler, an enabling technology of search engines everywhere. [ Download InfoWorld’s essential guide to microservices and learn how to create modern Web and mobile applications that scale. | Cut to the key news in technology trends and IT breakthroughs with the InfoWorld Daily newsletter, our summary of the top tech happenings. ]However, in the past few years, we’ve seen a…

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