Are chatbots just a fad? One app developer shares his thoughts

Twitter is the newest player in a team of businesses using chatbots to boost their artificial intelligence (AI) capabilities, stay on trend, and provide new offerings to customers. But there’s still an important element to discuss before more businesses jump on-board – Are humans and this technology truly compatible? Based on a computer program that mimics conversations with people using artificial intelligence, chatbots can transform the way people interact with the internet, ranging from a series of self-initiated tasks to a quasi-conversation. The technology is being explored by companies such as Barbie and the Washington Post. Citigroup have reported that in just six months, bots have had almost three times as many active developers than applications had over 14 months. The introduction of chatbots demonstrates a new stage in the…

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