Artificial Solutions launches analytical tool for conversational language

Artificial Solutions, a specialist in Natural Language Interaction (NLI) has launched an analytics tool that will allow enterprises to analyze data from conversations with customers. The conversations can be speech, text, touch or gesture. Dubbed as Teneo Analytics Suite, the tool will generate actionable insights from the data to train Artificial Intelligence systems. The end goal being enhancing customer engagement. Teneo, the Platform: It is a platform that enables enterprises to develop and analyze artificially intelligent, natural language applications through the use of machine learning. It aims to allow companies, utilize the unstructured conversational data captured over NLI applications and sources such as virtual assistants and mobile personal assistants or other channels like live chat, call transcripts and emails. Ensuring access to this data, it significantly increases insight into customer…

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