Chatbot: Everything you need to know about the ‘next-big-thing’ in tech

Share Share Share Share In the past few months, there has been an explosion in the usage of the word ‘bot’. Hailed as the ‘next-big-thing’ and a ‘new revolution’ in the world of technology, buzz around the chatbot has just been growing with each passing day. But what exactly is a chatbot? And why is the world suddenly so interested in it? We try to find out. A chatbot is…Chatbots are computer programmes that use artificial intelligence to mimic conversation with people. The idea is to create a seamless experience for end users, who can access services directly via a messaging app by chatting with a bot, which appears alongside their regular contacts. Incidentally, chatbots have been around for a while now. If you’ve tweeted extensively about a topic, only…

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