CRMNEXT 2016 Redefines Digital CRM with Machine Learning Capabilities

CRMNEXT, the world’s no.1 commutable cloud CRM solution, launched India’s first cloud based digital CRM platform on the 2nd February. The new platform is designed for the Digital age following the rule of Zero – Zero human-touch, Zero waste, and Zero rework. The agile and fully customisable solution offers full mobility access to users. It is especially beneficial to BFSI organisations, giving them a single view of all customer engagements at the click of a button. The technology further empowers end-customers to interact with companies with near-zero human intervention, hence offering a seamless experience. The Digital CRM platform’s advanced technology enables it to collate and analyze customer insights from traditional, digital and social platforms. By leveraging this feature, banks and financial institutions can now get a holistic view of every customer’s…

Link to Full Article: CRMNEXT 2016 Redefines Digital CRM with Machine Learning Capabilities

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