Engaging and Collaborating through Machine Learning

Connecting social, mobile and commerce is enabling organizations to create more relevant and rewarding experiences as customer needs are being met faster and with greater accuracy. However, when leveraging this technology, the “human” element is becoming increasingly important, especially internally, as employees are seeking ways to connect and collaborate through technology while preserving emotional connections. Bernie Borges is the host of the “Social Business Engine” digital TV show and podcast, CEO of Find and Convert, and a speaker and blogger. He explains that, in the future, there will be a greater focus on the human factor as new machine learning is leveraged to improve workflow and productivity. Machine Learning: Engagement and Collaboration New machine learning is impacting the workplace in a variety of ways, but one of the most important…

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