Facebook launches ‘M’ — a virtual assistant for Messenger app

This week, social network Facebook introduced a virtual assistant – called ‘M’ – for its Messenger application. The ‘M’ virtual assistant is Facebook’s artificial intelligence-based service which will take on existing virtual assistants like Apple Siri, Google Now, and Microsoft Cortana.

Unveiling its ‘M’ virtual assistant, Facebook said that it has commenced a beta testing of the feature with a few hundred users of the social network in the San Francisco Bay area.

Revealing that the ‘M’ virtual assistant effectively functions like a personal concierge, Facebook said that ‘M’ is essentially based on the premise of improving users’ communication, but it has been designed to be much more than just that. The company said that part of the ‘M’ design is to make the virtual assistant a hybrid program which involves artificial intelligence as well as human intelligence.

Towards that end, David Marcus – Vice President of Messaging Products at Facebook – said in a Facebook post on Wednesday that the ‘M’ personal digital assistant inside the Messenger app has the capability to complete tasks and find information on the behalf of the users.

Further adding that ‘M’ can “purchase items, get gifts delivered to your loved ones, book restaurants, travel arrangements, appointments and way more,” Marcus said that ‘M’ is “powered by artificial intelligence that’s trained and supervised by people.”

Source: Facebook launches ‘M’ — a virtual assistant for Messenger app

Via: Google Alerts for AI

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