How the Future of Chatbots Will Help Businesses

What if I told you that computers could talk to you like a real person? What if I said that businesses have found a way to speak to you online without a single employee being involved? Sounds a bit like sci-fi, but it’s already happening. chatbots have allowed businesses to chat with you even though you’re the only person involved in the conversation. You might think that chatbots aren’t nearly that advanced, but they’ve come a long way since their humble beginning. Humble Start While it seems like chatbots have been around for awhile, they were only invented in the 1990s. Back then, they were clumsy programs that could barely recognize speech. They would sometimes converse with you like another person, but more often than not they would say something…

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