Making AI work for workers

Making AI work for workersOctober 11, 2016 in Innovation Artificial intelligence systems have multiple impacts on labour markets beyond simply replacing human workers. “They shift power relationships, employee expectations, and the role of work itself,” according to the AI Now report from the US National Economic Council. “These shifts are already having profound impacts on workers, and as such it’s important that an understanding of these impacts take into account the way in which fair and unfair practices are constituted as AI systems are introduced.” AI and predictive systems increasingly determine whether people are granted or denied opportunities, the report says, and, often, people are unaware that it is a machine, not a human process, which is making life­defining decisions. “We need to invest in research and technical prototyping that…

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