On Chatbots

Lauren Kunze Crunch Network Contributor Lauren Kunze has been building chatbots since the age of 15, is a published author and Harvard graduate, and currently works at Pandorabots. How to join the networkChatbots, historically maligned as “weak AI,” are finally transforming from ugly duckling to beautiful swan. According to recent predictions, chatbots (#ConvComm) will be big. Like, Google-killing big, heralding the end of apps and search as we know it — or so proclaimed Forbes and The Wall Street Journal. Much ink has been spilled. Startups are spawning and capital is flowing, even in these uncertain times. But what is a chatbot, and what can they actually do? Here are five myths debunked: Myth No. 1: Chatbots and bots are the same thing! A recent TechCrunch article stated: “Chat bots are small…

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