Using Artificial Intelligence to optimize business processes

I’ve worked with a number of large companies, both as an IT consultant and now in the Business Process Outsourcing (BPO) space, and the challenge remains the same: find new ways to generate year-over-year savings.  And while BPO has been incredibly effective in driving out costs and delivering new business value, organizations are still looking for that next level of savings.  The rise of Artificial Intelligence  Although Artificial Intelligence (AI) is not really new, it has been steadily evolving with major improvements over the last few years. Today we are surrounded by AI-driven technologies which are often quite subtly trying to help or influence us, for example, suggesting what we might want to read, watch, hear, or purchase.  But let’s look at an Accounts Payable (AP) example: AI in the…

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