Xero Jumps In On Facebook Chatbot Trend

SME accounting company Xero continues on with its streak of announcements at its Xerocon South event. The latest is a bot that integrates into Facebook Messenger, iMessage and Slack to help small business users manage their business. “Using Hey Xero, businesses will be able to access the Xero Advisor Directory and be recommended a suitable accountant or bookkeeper in their area,” Xero said in its announcement late last week. “Xero subscribers will also be able to discover new apps in the Xero ecosystem and query their latest financial data, such as who owes them money or when their next bill is due.” In announcing the new solution, dubbed Hey Xero, the company shared screenshots with examples of how the bot will work. The technology can respond to requests for balance information,…

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