A.I. and chatbots: How they’ll impact your bottom line (VB Live)

Bots, done right, are the cutting-edge form of interactive communications that captivate and engage users. But what kind of potential do they have for sales, customer support and the bottom line? Tobias Goebel, Aspect Software’s Director of Emerging Technologies, weighed in at our recent VB Live event. Missed it? Access it on demand right here. Recently, I had the opportunity to exchange thoughts and opinions on artificial intelligence, machine learning in general, and chatbots in particular with Ron Brachman from Cornell Tech and Akhil Aryan from Haptik. It was all part of a VB Live event hosted by VentureBeat. Chatbots have been mainstream in the news and in technology discussions ever since Facebook’s F8 chatbot announcement back in April — and there are no indications that chatbot chatter is letting up…

Link to Full Article: A.I. and chatbots: How they’ll impact your bottom line (VB Live)

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