AI and Machine Learning: Hollow hype or new hope?

There’s been a lot of talk about the potential of artificial intelligence (AI) and machine learning over the past couple of years—so much so that it hasn’t always been easy to tell if it’s all just hype. From quirky animatronics to fully-operational digital concierges, the most commonly discussed uses of AI and machine learning often sound like something straight out of a low-budget 80s sci-fi movie. But, for your business, they now present very real and very significant opportunities. Regardless of your personal level of excitement (or terror) at the thought of autonomous machines making choices for you, one thing has recently become clear. AI and machine learning mark the next logical step forward in how businesses make the most of their data. Taking your hands off the wheel From…

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