Alexa’s human coaches prep its AI software for Election Day

During the third presidential debate, when Republican candidate Donald Trump declared that there were “bad hombres” among undocumented immigrants living in the U.S., more than a few people didn’t know exactly what he was talking about. So hundreds asked Alexa, the artificial intelligence soul that inhabits the Echo line of devices by Amazon, about the word “hombre,” which in Spanish means “man”— a 4,000 percent increase from the usual number. As Election Day looms, Amazon is bracing for more questions from Alexa’s audience — questions anticipated by a “tiger team” of about half a dozen Alexa experts tasked with making the voice-activated software a useful companion during a milestone moment. Alexa is Amazon’s main champion in the emerging field of artificial intelligence (AI), a theater where tech giants Microsoft, Google…


Link to Full Article: Alexa’s human coaches prep its AI software for Election Day

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