Artificial Intelligence Platforms a Game Changer – No Sh*t, Sherlock!

Last week, Wipro’s CTO briefed me on the Wipro Holmes artificial intelligence platform. My key takeaways from the session and subsequent musings on where AI is taking the industry: Wipro Holmes is currently focused on highly tangible business cases, where AI can replace large volumes of human labor, the kind that comprises commodity skills, but enterprises cannot do without. A case in point in automating KYC processes, from hours to minutes. Holmes is also being used in infrastructure management deals to automate service desk functions. Similar use cases include claims processing, loan processing, and virtual recruitment. The impact is pretty significant, and the focus seems to be on eliminating or dramatically streamlining large, clunky manual processes that enterprises currently spend a lot on, but which do not contribute significantly in…

Link to Full Article: Artificial Intelligence Platforms a Game Changer – No Sh*t, Sherlock!

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