Automation, intelligence in technology to help manage the execution very well: Hero BPO & Hero …

Dhanajay Prasad – CIO, Hero BPO & Hero MindmineBangalore: Meet Dhananjay Prasad, CIO of Hero BPO and Hero Mindmine. Prasad is responsible for every aspect of IT for his organisation with major focus on delivering business technology solutions, analytical capability and digital transformation that drives the increase in employee productivity.He is instrumental in driving the innovative technology solutions that can enhance the growth to business and have demonstrable customer experience (CX). In past, Prasad has worked with Keane Inc. (Now NTT Data), IBM Daksh, HCL Group and others.Edited excerpts…Q1. From your organization perspective, which are some of the key IT initiatives that have been taken under your vision to improve business processes and functions?Today IT world is evolving to approach aggressively on the newer value offerings that can create sensations…


Link to Full Article: Automation, intelligence in technology to help manage the execution very well: Hero BPO & Hero …

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