Building Conversational and Text Interfaces using Amazon Lex

At the recent AWS re:Invent conference, Amazon introduced a preview of their deep learning technology called Amazon Lex. Amazon Lex is powered on the same deep learning technology as Alexa, which is used in the portable Bluetooth and Wi-Fi enabled Amazon Echo speaker. While the Amazon Echo is a consumer-based product, Vikram Anbazhagan, senior manager at AWS, positions Amazon Lex as: A new service for building conversational interfaces using voice and text. Within Amazon Lex, Natural Language Understanding (NLU) & Automatic Speech Recognition (ASR) provide developers with the ability to submit text or audio and receive a contextual response from the service. These conversational applications, also known as Bots, allow for chat-based applications, like Facebook Messenger or Slack, to interact with intelligent backend data services. For example, a developer can build a chat-based…


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