Chat-based commerce-platform Haptik adds ‘SmartWallet’, to improve UI with machine learning

Domestic conversational commerce platform Haptik on Thursday launched version 5.0 of its chat-based app that is powered by a combination of machines and humans, helping users perform daily tasks as well as facilitate multiple end-to-end transactions on a single platform. Haptik has added an in-built “SmartWallet” in its latest version that allows users to complete commercial transactions with a single tap without having to leave the chat interface. “With Indians spending 75 per cent of their time on smartphones on a text or chat interface, it has been our endeavour to improve that experience by leveraging technologies such as artificial intelligence and machine learning,” said Aakrit Vaish, CEO Haptik. Haptik 5.0 represents the culmination of learnings from over two million users and is almost a re-launch that company has been…


Link to Full Article: Chat-based commerce-platform Haptik adds ‘SmartWallet’, to improve UI with machine learning

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