Chatbots: Smart communication with Artificial Intelligence

What are chatbots? Chatbots, also known as smart bots, are flavour of the month in the tech community at the moment, but like many technologies, they are not an entirely new concept. The main reason they are currently making big waves is because they have become a lot smarter. As technology evolves, so does technology’s ability to provide humans with more efficient and effective ways to solve problems. Chatbots provide a mechanism for big brands and publishers to reach their users in new and innovative ways, and as traditional communication transitions to message-based communication, we see an increasing need for these smart bots in chat applications such as Slack, Facebook, WeChat and Kik. Smart bots, artificially intelligent driven software, have the ability to learn over time, enabling them to provide…

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