Here’s How eBay Is Looking To Tap Facebook Users

Recently, eBay‘s smart personal shopping assistant “Shopbot” debuted in beta (test mode) on Facebook Messenger. Powered by artificial intelligence, this assistant can help online shoppers find the product they are looking for, based on their preferences and budgetary considerations. This is one of the eBay’s initiatives to develop a new e-commerce experience which uses artificial intelligence and cloud computing to simplify online shopping. Facebook’s messenger processes one billion conversations every month and given its huge user base, this is an apt platform for eBay to debut its shopping assistant. As eBay looks to differentiate itself from other e-commerce players, offering rare and unique inventory, tapping into social media can help the company attract more users to its platform, in our view. The Shopbot is currently in beta mode and will…


Link to Full Article: Here’s How eBay Is Looking To Tap Facebook Users

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