How Artificial Intelligence Is Helping Small Businesses Today

People have been dreaming of ways to hand off their more mundane work to machines for centuries. Advertisers in the 1930s spoke of “labor-saving devices” such as the toaster and electric kettle, and economists began to envision utopias in which machines would free us from labor so we could follow our own creative pursuits. That’s not as sci-fi as it sounds. Artificial intelligence has already proven effective at automating repetitive tasks that salespeople, HR specialists, and small business owners used to spend hours each week on. Artificial intelligence allows people to spend those hours on the more thoughtful and creative aspects of their jobs. A salesperson can use a smart CRM to enter data on her behalf so she has more time to build relationships with customers, and an HR…

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