How Artificial Intelligence is transforming business T&E

Long gone are the days when business travel and expenses revolved around paper-based systems and human travel agents. Today’s technology allows companies to take advantage of everything from mobile apps to self-service web applications for booking travel, processing expense claims, and driving overall efficiency. But while these advanced functions have significantly cut the time and costs associated with processing T&E expenses, and have gone a long way toward promoting better policy compliance, they still leave the system vulnerable to abuse. Circumventing the system Whether it’s a disallowed business-class travel booking, or a meal expense that exceeds pre-set limits, compliance is built into modern T&E systems as a series of rules that result in warnings whenever an employee breaks with policy. This is fairly effective for conditioning personnel and making them…

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