How chatbots will become better at listening

Digital assistants are increasingly making their way into our everyday lives, not only via mobile devices, but also in home devices, cars and more. As their scope widens, the technology powering them must evolve and deepen to fit people’s ever-growing needs and pace of life. With the intelligence of these assistants maturing, businesses will see new uses that go beyond today’s simple question and answer interactions (Question: What is today’s weather? Answer: Sunny and 64 degrees Fahrenheit).This new generation of assistants will have implications beyond our original thinking — but it all starts with the tech. Voice artificial intelligence (Voice AI) involves the application of artificial intelligence techniques to voice-based interactions, enabling users to converse with systems in a flexible and collaborative way. Imagine the following dialogue with a collaborative assistant: User……….. <hears…


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