How cognitive computing will touch your life in 2017

Cognitive computing is rapidly infusing every aspect of our lives. As 2017 approaches, the cognitive revolution—riding on artificial intelligence (AI), machine learning, and data science — is coming home to roost more rapidly than many realize. Here are my predictions for the many ways in which you may encounter cognitive technology. I’m arranging these in descending order of likelihood for the average person going about their personal and/or professional life in 2017. You’ll experience cognitive customer service Most e-commerce applications now include in-line chatbots that pop out automatically and/or at your request to answer your questions, recommend products for you to purchase, and otherwise make your customer experience more seamless and satisfying. Behind the natural-language conversational interface are cognitive algorithms that are built and tuned by data scientists through real-world experiments,…

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