How to profit from chatbots, big data and virtual reality

More of our online interaction with customer services is probably not going be with a human, but more likely with an artificial intelligence-powered chatbot. Investors looking to benefit from this in 2017 need to know which businesses will make the best use of AI and the vast amounts of data needed to drive the technology, according to Beijia Ma, equity strategist at BofA Merrill Lynch. “Big data is the input for things like artificial intelligence, which Amazon tends to dominate in, and it’s really AI that is making us smarter about what to do with the big data (and) how do we actually improve our goods and services” she told CNBC’s Street Signs. “We’re still looking at the providers of AI software. Primarily the Googles, Amazons, Microsofts and IBMs of…


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