Machine learning can fix Twitter, Facebook, and maybe even America

Quitting Twitter is easy — I’ve done it a hundred times. Someone called it “a clown car that drove into a gold mine,” and like all clown cars, Twitter makes the passengers get out once in awhile.If I go back, it’s because I’m addicted. The tight news cycle, tweetstorms, gossip mongers, insight, argument, factoids, snark and one-liners. For an information junkie, that little bubble is hard to resist. But Twitter — and Facebook, for that matter — is desperately broken in ways that alienate users, spread hate and endanger us as a species. The elections have revealed how broken they are better than anything else could have. First, let’s talk about what’s broken. One set of problems are the collisions between unlike users, and the offense, outrage, and remorse that…


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