Nuance Incorporates AI Into Latest Voice Technology

Nuance supplies its Dragon Drive technology to the BMW 7-Series sedan. Want a covered parking spot at a public garage that takes cash and has a charger for your electric vehicle? Today’s voice-recognition systems would be overwhelmed by such a detailed query. But Nuance, the voice and language technology and services supplier, thinks it can help, showcasing its cloud-based contextual reasoning framework, leveraging the natural language understanding capability of artificial intelligence. Contextual reasoning leveraging AI works by accessing a large repository of knowledge, both embedded and in the cloud, in combination with driver preferences, location and situational context, and vehicle-sensor data, Nuance says. “For us, what artificial intelligence means in the car context is the ability of the driver to say relatively complicated queries, and the system is able to…

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