Smarter bots are coming to Facebook, Google and Amazon assistants

We keep hearing that robots are going to take our jobs, but a company called MindMeld is giving us an idea how with its “Deep-Domain Conversational AI Platform.” It’ll allow bots that can essentially replace customer service agents and even baristas by answering complicated voice or text queries over Google Assistant, Amazon Echo, Facebook Messenger and other popular platforms. Uniqlo, for one, will offer a Facebook bot that can answer questions about its products, services and retail locations with more detail than ever. The “MindMeld Language Parser” helps it understand and answer questions with “human-like accuracy,” whether by talk or text, the company says. It adds that while current AI toolkits from Google, Facebook and others are great, they provide “little data suitable for production-quality applications” — in other words,…


Link to Full Article: Smarter bots are coming to Facebook, Google and Amazon assistants

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