Specialist – Data Science

Creating retention strategy for customers at different stages of the lifecycleWould work with a variety of data sources:• Official reporting –available via web based tools, excel based scorecards.• Disconnect forecasts – understand forecast inputs and components and how that aligns with other data• Data warehouse – join and assess datao Aggregated data based on customer segmentations by bundle type, promo roll-off, tenure, contract vs MTM, region, micro segments, offers, offer usage and metrics, usage etc.Tools:• Microsoft officeo PowerPointo Excel• Tableau – building dashboards for analysis purposes should be expert and able to understandRecommendations of potential lifecycle impact zones with suggestions to reduce churn and improve business process.Input to business plans, new strategies to improve churn and renewals throughout lifecyclePrior Industry experience for 4+ years with special experience on marketing analytics…

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