Where Is AI Headed in the Enterprise?

Posted November 8, 2016 By Paul Rubens     FeedbackSoftware vendors including Google, Microsoft and Salesforce are incorporating artificial intelligence in their products. How will companies use it? Talk about artificial intelligence, and most people think about machines that can reason. In a business context that would mean clever AIs that could use their powerful intellects to become formidable business leaders that could outwit mere humans. But since the late 1980s, those working in the field of artificial intelligence have shifted away from reasoning because it turned out to be far harder than people had anticipated. IBM’s Watson notwithstanding, the focus has been more on machine learning and pattern recognition — activities which, like reasoning, also take place in the human brain. AI and Pattern Recognition Pattern recognition is what…


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