“White collar robots” are closer than you think

Yesterday I wrote about “white collar” robots, or, to give them their full title, robotic process automation (RPA) robots. RPA robots don’t look like robots. They’re basically software you train to do the donkey work around the office. RPA robots can be trained to do any type of repetitive task such as managing customer databases, organising logins for new employees or maintaining email lists. They’re flexible (as in, they can do any type of repetitive task) and easy to set up (as in, no IT guys required). They’re designed to mimic a human worker, so they sit “on top” of all a company’s existing IT systems. The RPA robot just gets a login for whatever systems it’s going to be working on, a couple of days training from the rest…

Link to Full Article: “White collar robots” are closer than you think

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