Workers are not as enthusiastic about artificial intelligence and automation as their bosses

Businesses are enthusiastically investigating the possibilities of artificial intelligence and automation, and workers are scared for their future. A quarter of Australians fear redundancy due to increased use of artificial intelligence and automation as businesses increasingly investigate options, according to a new report into business use of emerging technologies. The study from research firm Telsyte looks broadly across Australian businesses and the rapid adoption of new technologies under way, including artificial intelligence and automation, wearable technology, augmented and virtual reality and drones. It finds that nearly two-thirds of businesses are already dabbling with machine learning or deep learning to improve operations or influence business decision making, with so-called artificial intelligence and automation technology use growing for things ranging from physical robots to digital assistants and chatbots. Telsyte managing director Foad Fadaghi said there was a distinct difference in the enthusiasm for intelligent automation among company executives from the general population. Despite regular statements that automation will augment rather than replace jobs, workers are not buying it. Telsyte managing director Foad Fadaghi says only 45 per cent of Australians think the future will be better thanks to the opportunities technology offers. The study found that financial processes are considered ripe for early…

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