The AI Times Monthly Newspaper

Curated Monthly News about Artificial Intelligence and Machine Learning

Envision The Future of AI Tech & Innovation at the AI World Conference & Expo 2019

Now in their fourth year, AI World Conference and Expo has become the industry’s largest independent business event focused on the state of the practice of AI in the enterprise. The AI World 3-day program delivers a comprehensive spectrum of content, networking, and business development opportunities, all designed to help you cut through the hype and navigate through the complex landscape of AI business solutions. 

Attend AI World and learn how innovators are successfully deploying AI and intelligent automation to accelerate innovation efforts, build competitive advantage, drive new business opportunities, and reduce costs. 

For more information and to download the event brochure click here. 

AI World 2019 features a significant expansion of content coverage, including the addition of pre-conference half-day seminars on topics such as AI in Customer Analytics, AI & Cybersecurity, and AI for Business Leaders. Their main conference program has been expanded to include focused tracks covering a multitude of industries and technology topics such as Financial Services, AI in Healthcare, AI in Pharma, AI in Retail and eCommerce, AI in Energy, AI in Manufacturing, Emerging AI Research, and much more. 

For more information and to download the event brochure click here. 


Link to Full Article: Read Here

MATLAB Deep Learning

It’s not just Deep Learning Toolbox that has deep learning capabilities: When you look for what’s new for deep learning, you should also think of base MATLAB. This release has many assorted goodies, but there are some new features which specifically help with deep learning applications and workflows:
-Live Editor Tasks
-Execute Python functions out of process
-tiledlayout is the new subplot
-App Designer updates
-Function input argument validation

https://blogs.mathworks.com/deep-learning/2019/09/20/whats-new-in-19b-matlab/

ParallelDots

We are one of the best applied AI research groups in the world. We work with enterprises globally to tackle challenging business problems and create products that bring real value to real people. We also provide AI consulting services to explore the what, why, how and who about deploying AI in businesses.

https://www.paralleldots.com/

AI & Robotics and CX Tech Conference – Neurons Discount 20%

The AI & Robotics and CX Tech Conference & Expo, London
etc Venues, 200 Aldersgate London EC1A 4HD (5 min walk from St Paul’s tube)
Thursday 31stOctober

Event url: https://air.events

20% Discount Tickets urlhttps://www.eventbrite.co.uk/e/artificial-intelligence-ai-robotics-conference-expo-showcase-london-2019-tickets-53286582603?discount=NEURONS

Venue Directions url:https://www.etcvenues.co.uk/files/public/directions-pdf/etc.venues_-_st_pauls.pdf

AI technologies are re-shaping our future. It’s up to us to determine whether they enhance our lives or diminish them. On 31 October 2019, some of the most respected minds in AI, business change and technology/human interaction will come together to put the case for a positive AI-enabled future. They’ll consider how AI could impact the business operations, world economies and human life for good or ill and, eschewing doom laden prophecies and idealised dreams, investigate what we can do to ensure technology remains humanity’s life- enhancing servant – not its master.

This event promises to be the biggest Conference we have ever run, with six parallel streams including talks, discussion panels, case studies and workshops and spotlights, together with an Expo Showcase of some of the best companies in the field of AI & CX.

This event is suitable for technical leaders and senior-level business professionals involved in making key decisions about their organisation’s transformation to the new age of automation; how it’s designed, how it’s delivered and how its impact is understood. Here are some of the highlights:

The Conference: You’ll find the following streams and topics included with over 30 speakers:

  • AI Technical
  • CX Tech Customer Experience & Business Applications
  • AI People & Process
  • AI Challenges
  • Ethics and Governance
  • Deep Learning, Tools & Frameworks
  • Hands on Workshops
  • AI Startup Spotlight
  • Sponsor Showcase and much more.

The Expo Showcase: You’ll find some of the best AI and CX companies demonstrating their technologies and products, including SAP, Creative Virtual, IMC and Informed AI. There will also be an AI Startup spotlight from some of the best AI universities in the UK.

The AI Awards: We will be announcing the winners of the 4th Annual Achievement Awards for Artificial Intelligence at the Conference too, followed by a drinks reception.

We have some amazing Industry leaders chairing the various streams, including: 

And some of our confirmed speakers include:

  • Moritz Zimmerman from SAP
  • Ross Thornley from Adapt AI
  • Liam Ryan from Creative Virtual
  • Julian Burnett from IBM
  • James Sanberg from Customer Devoted
  • Katie Gibbs from BJSS
  • Abhijit Akerkar from Lloyds Banking Group
  • Karl Barnfather from Withers and Rogers
  • Rob McCargow from PWC
  • and many more confirming every day … see AIR.Events for full agenda

20% Discount Tickets urlhttps://www.eventbrite.co.uk/e/artificial-intelligence-ai-robotics-conference-expo-showcase-london-2019-tickets-53286582603?discount=NEURONS

The post AI & Robotics and CX Tech Conference – Neurons Discount 20% appeared first on NEURONS.AI.


Link to Full Article: Read Here

Special September 20% Discount [For a Limited Time Only]

The AI & Robotics and CX Tech Conference & Expo is happening on Thursday 31st October in London, at the etc Venues, 200 Aldersgate London, EC1A 4HD (5 min walk from St Paul’s tube)

AI technologies are re-shaping our future. It’s up to us to determine whether they enhance our lives or diminish them. On 31 October 2019, some of the most respected minds in AI, business change and technology/human interaction will come together to put the case for a positive AI-enabled future. They’ll consider how AI could impact the business operations, world economies and human life for good or ill and, eschewing doom laden prophecies and idealised dreams, investigate what we can do to ensure technology remains humanity’s life- enhancing servant – not its master.

This event promises to be the biggest Conference we have ever run, with six parallel streams including talks, discussion panels, case studies and workshops and spotlights, together with an Expo Showcase of some of the best companies in the field of AI & CX.

This event is suitable for technical leaders and senior-level business professionals involved in making key decisions about their organisation’s transformation to the new age of automation; how it’s designed, how it’s delivered and how its impact is understood.

Here are some of the highlights:

The Conference: You’ll find the following streams and topics included with over 50 speakers:

  • AI Technical
  • CX Tech Customer Experience & Business Applications
  • AI People & Process
  • AI Challenges
  • Ethics and Governance
  • Deep Learning, Tools & Frameworks
  • Hands on Workshops
  • AI Startup Spotlight
  • Sponsor Showcase and much more.

The Expo Showcase: You’ll find some of the best AI and CX companies demonstrating their technologies and products, including SAP, Creative Virtual, IMC and Informed AI. There will also be an AI Startup spotlight from some of the best AI universities in the UK.

We have some amazing Industry leaders chairing the various streams, including:  

Chair of AI & Robotics:Anton Fishman, Managing Director, Fishman and Partners, Chair of AI & Robotics
Anton is a change management specialist with more than 30 years’ experience working with senior executives across industry sectors to determine the direction of change and steer its success. He advises HR and other senior executives on the cultural and workplace impacts of new technology.

Chair of CX Tech: Martin Hill-Wilson, Customer Service, CX & AI Engagement Strategist
Martin is a Customer Service, CX & AI Engagement strategist and facilitator. He provides keynotes, master classes and transformation frameworks on omni-channel contact strategy, customer based quality management, emotion management for customer engagement and AI driven customer service.

And some of our confirmed speakers include:

  • Chris Ezekiel from Creative Virtual
  • Julian Burnett from IBM
  • Nicola Millard from BT
  • Abhijit Akerkar from Lloyds Banking Group
  • Karl Barnfather from Withers and Rogers
  • Rob McCargow from PWC

RESERVE YOUR TICKET TODAY AND SAVE 20% WITH DISCOUNT CODE : SEPT19


We hope to see you there. For media, general enquiries or to discuss commercial partnership opportunities please contact Andy Pardoe at air@informed.ai.


Link to Full Article: Read Here

AI Quarterly Round Table Dinner – Wed 18th September 6pm – 10pm

The AI Round Table Dinner is this Wednesday (18th Sept)

Still Spaces Available – Reserve your ticket now

Join me and guest speaker Hugo Pinto at our first AI Quarterly Round Table Dinners.

We will be discussing some of the biggest failures in deploying AI at scale, what went wrong and how you can avoid similar issues.

This is an exclusive event to meet and discuss AI topics while enjoying a three course meal and drinks in a private room.

The venue for the event is The White Haus, 17 Farringdon Street, London, EC4A 4AB
thewhitehaus.co.uk

We will start the event with some drinks and networking, followed by a 10-15min talk to set the scene of our discussions for the the rest of the evening which will include lots of informal debate and a 3 course dinner.

Meet new people and discuss the advances of Artificial Intelligence … the perfect evening !

There will also be a bonus for those who attend this first AI Round Table

Reserve your ticket now

I hope to see you there

Andy Pardoe


Link to Full Article: Read Here

GigaSpaces AnalyticsXtreme Wins the Gold for Business Intelligence and Analytics at Network Products Guide’s 2019 IT World Awards

GigaSpaces, the provider of InsightEdge, the fastest big data analytics processing platform, announced today that Network Products Guide, the industry’s leading technology research and advisory guide has named InsightEdge AnalyticsXtreme a Gold winner in the Business Intelligence and Analytics category. Now in their 14th year, the IT World Awards recognizes excellence and innovation in every facet of the IT industry.

InsightEdge AnalyticsXtreme, launched in March 2019, combines the power of in-memory computing performance and scalability with the co-location of data, business logic and analytics to deliver faster and smarter insights to action. Interactive queries and machine learning models run simultaneously on both real-time mutable streaming data and historical data on data lakes and data warehouses without requiring a separate data load procedure or data duplication. Leveraging unique in-memory smart indexing, access to data on the data lake is accelerated by 100X resulting in analytics, machine learning (ML) and deep learning to run in seconds instead of minutes and minutes instead of hours. Faster and smarter insights improve the quality of time critical applications including predictive maintenance, live risk analysis, fraud detection, dynamic pricing, location-based advertising, personalized offers and more.

AnalyticsXtreme provides a single logical view of data that spans across real-time and historical data platforms including Hadoop, Amazon S3, Azure Data Lake Storage, and Snowflake, as well as SQL, Spark dataset/DataFrame and BI tools, like Tableau and Looker.

“We are honored to be recognized as a Gold winner for Business Intelligence and Analytics for helping enterprises from a variety of industries operationalize their ML models, and accelerate batch analytics and BI visualization,” said Yoav Einav, VP Product at GigaSpaces. “With today’s data complexity there is a strong demand for AnalyticsXtreme’s ability to simplify and accelerate analytics and ML initiatives across multiple data storage technologies across cloud, on-premise and hybrid environments.”

Contacts:
GigaSpaces
Karen Krivaa
t: +972542633799
e. karen.krivaa@gigaspaces.com

Spicetree Communications
Wes Rogers
t: +1-912-506-0869
e. wes.rogers@spicetreecom.com

Sentiment Analysis

ParallelDots Sentiment Analysis API maintains high accuracy in real world, and is robust against tricky sentences like double negatives (“not bad”) and word order (“crushed my hopes” vs “crush on her”).
Process and return results in extremely short time, meeting demands from various industries.
ParallelDots Sentiment Analysis support private cloud deployments via Docker containers or on-premise deployment ensuring no data leakage.

https://www.paralleldots.com/sentiment-analysis

BasicAI

Our proprietary annotation platform enables highly accurate yet cost-efficient data labeling in the cloud, or in our client’s secure computing environment. Contact us to learn how we enable some of the world’s largest organizations to iteratively train AI/ML models using our data, services, and software.

https://www.basic.ai/

The Co-Operators and Sun Life on The Transformational Impact of AI on Canadian Insurance

From day-to-day operations, to the very relationship between insurers and policyholders, it is no exaggeration to say that Artificial Intelligence (AI) represents the biggest potential for transformation that insurance has witnessed since the invention of the computer, even changing the very nature of the insurer-customer relationship. Insurance Nexus held a series of interviews with Canadian Insurance executives and thought leaders, to understand how they are preparing for the AI-dominated future of insurance and addressing the challenges and opportunities it will bring.

According to Dominic Fortin, Senior Director, Business Intelligence Solutions & Advanced Analytics, The Co-Operators, the “big, fundamental benefit of AI” is that it’s helping the industry move from reactive restitution towards proactive prevention. Rather than “reacting by analyzing past data, building predictive models able to learn based on past events” promises immense benefits to both insurers and customers; using live data to monitor risk and preventing losses from occurring, insurance carriers can now become partners in risk-prevention, rather than simply mitigating the effects of loss.

Access the full Q&A here

AI also promises better pricing and risk modelling, and as an industry build around quantifying risk, this is no small benefit to for insurance. Inka Bari, Associate Vice President, Analytics, Sun Lifeexplains that “AI and Machine Learning are used to develop simulations or ‘what-if’ scenarios…to predict what will happen”, thereby enabling insurers to measure and quantity risk more accurately. The end result – more accurate premiums and claims pay-outs – will result in more resilient carriers in the long-term.

In this respect, executives expect that the claims function will see the greatest impact from AI; “by predicting upcoming events and helping customers preventing those”, explains Fortin, “the benefits are huge. Prevention is much less costly than paying for a claim after the fact,” not to mention less distressing to customers.

Access the full Q&A here

One caveat, however, is that implementing such transformational and often costly initiatives creates the potential to over-spend and under-deliver. This has itself prompted a culture change whereby innovation is highly sought after, while a fail-fast, iterative test-and-learn mentality is necessary. Bari explains that typical legacy insurance carriers are experiencing some “fear of evolving…to think and act differently”. This is hardly surprising, since most roles within insurance have changed little over the past 100 years and many skills that enabled progression in the recent past are today redundant.

Coupled with the lack of available analytic talent, the need for insurers to evolve and harness the potential of AI is one that requires creative solutions. “While there is a rising number of university analytics and data science programs, they nonetheless can’t crank out enough sufficiently trained people to meet demand.” Although investing in university education is certainly an option, (and one that the Co-Operators have taken through their sponsorship of a research chair with the Université du Québec à Montréal), another solution, says Fortin, is to “educate your employees to raise their analytical skills. [Not through] small training once a year but a true curriculum with continuous education.”

Access the full Q&A here

Ultimately, it is those who embrace and adapt to change who will thrive in the age of AI-driven insurance. From basic processes, to product-development, customer engagement, claims processing, risk modelling and employee acquisition and retention, the transformational potential of AI is vast, as is the potential to fail. Both interviewees featured here will expand on these topics at Insurance Nexus’ upcoming Fifth Annual Connected Insurance Canada Summit, taking place September 10-11, 2019, at the Toronto Marriott Downtown Eaton Centre Hotel.

Expecting over 350 senior attendees from across the insurance value chain, Connected Insurance Canada will provide two days of interactive sessions and real-world case studies, focusing exclusively on how to deliver enterprise-wide transformation, and how technologies such as IoT, AI, blockchain and automation can help create valuable, relevant insurance products and services, delivered with a seamless customer experience. For more information, please visit the website at https://events.insurancenexus.com/canada/or just get in touch!


Link to Full Article: Read Here

AI & Robotics Conference & Expo – Thursday 31st October – Early Bird Tickets – Available Now

AI & Robotics Conference & Expo – Thursday 31st October – Early Bird Tickets – Available Now

GET YOUR EARLY BIRD TICKET TODAY

Now in its fourth year, the AI & Robotics and CX Tech Conference is going to be the biggest and best value AI Conference with  six parallel streams to select from, the agenda is going to be action packed with a wide selection of topics.

We are proud to announce our annual AI & Robotics and CX Tech Conference is on Thursday 31st October. This will be the biggest Conference we have ever run, with six parallel streams including talks, discussion panels, case studies and workshops and spotlights, together with an Expo Showcase of some of the best companies in the field of AI & CX.

We have a very limited supply of Early Bird tickets available for the Day Pass Conference and Expo with a saving of £100 on the standard delegate Day Pass. The Early Bird tickets are only available until August 17th so don’t hang around and miss the chance to save. Our AI Conference is the best value event in London, with normal conference tickets starting from £495, our standard pass is only £399.

The conference venue is near St Pauls in central London, etc Venues, 200 Aldersgate London EC1A 4HD

The Conference will have the following streams and topics included;

  • AI Technical
  • CX Tech Customer Experience & Business Applications
  • AI People & Process
  • AI Challenges
  • Ethics and Governance
  • Deep Learning
  • Tools & Frameworks
  • Hands on Workshops
  • AI Startup Spotlight
  • Sponsor Showcase
  • and much more …

We will even have an onsite bookshop to get all the latest AI related books.

With company representation across a wide range of firms;

  • SAP
  • Creative Virtual
  • IMC
  • IBM
  • PWC
  • BT
  • Informed AI
  • Winning Minds
  • Edinburgh University
  • Oxford Brookes University
  • UCL University
  • Withers & Rogers

GET YOUR EARLY BIRD TICKET TODAYhttps://air.events/#tickets Save £100. The ticket price includes coffee breaks and lunch.

Please note that Early Bird Tickets are NOT available for the Day + Awards Pass which includes the evening AI Awards dinner and ceremony, If you want to also attend the Awards Dinner & Ceremony you will need to purchase the Delegate (Day + Awards Pass)

Accelerate your AI Skills Today: A Million Dollar Job!

The skyrocketing salaries ($1m per year) of AI engineers is not a hype. It is the fact of current corporate world, where you will witness a shift that is inevitable.

We’ve already set our feet at the edge of the technological revolution. A revolution that is at the verge of altering the way we live and work. As the fact suggests, humanity has fundamentally developed human production in three revolutions, and we’re now entering the fourth revolution. In its scope, the fourth revolution projects a transformation that is unlike anything we humans have ever experienced.

https://www.artiba.org/

UPSCALE, AI to speed up the electric car production

The artificial intelligence (AI) is changing the functioning of the automotive industry. Autonomous vehicles might be the first thing coming to mind when thinking of an example on the impact of AI in the car industry, but it is not the only one. AI not only can improve vehicle performance but it also enhances their design process. This is precisely the aim of the UPSCALE project, applying Machine Learning techniques to Computer Aided Engineering (CAE) methods.
Historically, CAE tools have been an invaluable mean for product development in many industry sectors, in particular, in the automotive sector. Despite its notable contribution over all these years, there have been no major changes or significant improvements in their application. To break this pattern, the UPSCALE’s consortium aims at creating and applying machine learning-driven simulation workflows. This would reduce development time through speeding up simulation time by orders of magnitude in crash and Computational Fluid Dynamics (CFD) simulations. AI-CAE integration would lead to securing simulation results faster, cheaper and more accurately. Moreover, the objective of UPSCALE would also be, for CAE processes, to become fully automated and adapted as a software solution for the automotive industry.
Challenges of the project
Taking into account the large number of existing vehicles with different characteristics, one of the main challenges, for the project to succeed, is being able to feed and train AI algorithms with enough information to function. This is particularly challenging because until now AI and machine learning have been used to solve proof of concept simulation models, UPSCALE face the challenge of demonstrating that AI can also deal with real industrial simulation models, such as full-size vehicle aerodynamics or crash.
Big challenges require big responses and big solutions that is why UPSCALE consortium has already begun to work. From November 2018 until April 2022, thanks to funding obtained from Horizon 2020, the European Research and Innovation programme, a team composed of universities, research laboratories, European automotive OEMs, software companies and an AI-SME, specialized in machine learning, will be working to achieve the above-mentioned goal and make the European automotive industry more competitive. Will they succeed?
Read more on the project and follow the progress achieved through the UPSCALE’s website and newsletter.

Upscale Project home

AI & Robotics Conference & Expo – Thursday 31st October – Early Bird Tickets – Available Now

All,

GET YOUR EARLY BIRD TICKET TODAY

Now in its fourth year, the AI & Robotics and CX Tech Conference is going to be the biggest and best value AI Conference with  six parallel streams to select from, the agenda is going to be action packed with a wide selection of topics.

We are proud to announce our annual AI & Robotics and CX Tech Conference is on Thursday 31st October. This will be the biggest Conference we have ever run, with six parallel streams including talks, discussion panels, case studies and workshops and spotlights,together with an Expo Showcase of some of the best companies in the field of AI & CX.

We have a very limited supply of Early Bird tickets available for the Day Pass Conference and Expo with a saving of £100on the standard delegate Day Pass. The Early Bird tickets are only available until August 17thso don’t hang around and miss the chance to save. Our AI Conference is the best value event in London, with normal conference tickets starting from £495, our standard pass is only £399.

The conference venue is near St Pauls in central London, etc Venues, 200 Aldersgate London EC1A 4HD

The Conference will have the following streams and topics included;

  • AI Technical
  • CX Tech Customer Experience & Business Applications
  • AI People & Process
  • AI Challenges
  • Ethics and Governance
  • Deep Learning
  • Tools & Frameworks
  • Hands on Workshops
  • AI Startup Spotlight
  • Sponsor Showcase
  • and much more …

We will even have an onsite bookshop to get all the latest AI related books.

With company representation across a wide range of firms;

  • SAP
  • Creative Virtual
  • IMC
  • IBM
  • PWC
  • BT
  • Informed AI
  • Winning Minds
  • Edinburgh University
  • Oxford Brookes University
  • UCL University
  • Withers & Rogers

GET YOUR EARLY BIRD TICKET TODAY– https://air.events/#tickets Save £100. The ticket price includes coffee breaks and lunch.

AI & Robotics Conference & Expo – Thursday 31st October – Early Bird Tickets – Available NowPlease note that Early Bird Tickets are NOTavailable for the Day + Awards Pass which includes the evening AI Awards dinner and ceremony, If you want to also attend the Awards Dinner & Ceremony you will need to purchase the Delegate (Day + Awards Pass)

The post AI & Robotics Conference & Expo – Thursday 31st October – Early Bird Tickets – Available Now appeared first on NEURONS.AI.


Link to Full Article: Read Here

AI & Robotics Conference & Expo – Thursday 31st October – Early Bird Tickets – Available Now

All,

GET YOUR EARLY BIRD TICKET TODAY

Now in its fourth year, the AI & Robotics and CX Tech Conference is going to be the biggest and best value AI Conference with  six parallel streams to select from, the agenda is going to be action packed with a wide selection of topics.

We are proud to announce our annual AI & Robotics and CX Tech Conference is on Thursday 31st October. This will be the biggest Conference we have ever run, with six parallel streams including talks, discussion panels, case studies and workshops and spotlights,together with an Expo Showcase of some of the best companies in the field of AI & CX.

We have a very limited supply of Early Bird tickets available for the Day Pass Conference and Expo with a saving of £100on the standard delegate Day Pass. The Early Bird tickets are only available until August 17thso don’t hang around and miss the chance to save. Our AI Conference is the best value event in London, with normal conference tickets starting from £495, our standard pass is only £399.

The conference venue is near St Pauls in central London, etc Venues, 200 Aldersgate London EC1A 4HD

The Conference will have the following streams and topics included;

  • AI Technical
  • CX Tech Customer Experience & Business Applications
  • AI People & Process
  • AI Challenges
  • Ethics and Governance
  • Deep Learning
  • Tools & Frameworks
  • Hands on Workshops
  • AI Startup Spotlight
  • Sponsor Showcase
  • and much more …

We will even have an onsite bookshop to get all the latest AI related books.

With company representation across a wide range of firms;

  • SAP
  • Creative Virtual
  • IMC
  • IBM
  • PWC
  • BT
  • Informed AI
  • Winning Minds
  • Edinburgh University
  • Oxford Brookes University
  • UCL University
  • Withers & Rogers

GET YOUR EARLY BIRD TICKET TODAYhttps://air.events/#tickets Save £100. The ticket price includes coffee breaks and lunch.

Please note that Early Bird Tickets are NOTavailable for the Day + Awards Pass which includes the evening AI Awards dinner and ceremony, If you want to also attend the Awards Dinner & Ceremony you will need to purchase the Delegate (Day + Awards Pass)


Link to Full Article: Read Here

C-Suite Insurance Leaders Confirmed for Connected Insurance Canada Toronto in 2019

TORONTO, ON:Insurance Nexus’s Connected Insurance Canada Summit set for fifth visit to Toronto, taking place at the Toronto Marriott Downtown Eaton Centre Hotel, September 10-11, 2019

In step with global trends, Canadian consumers continue to demand more from insurance carriers, while opportunities for insurers to innovate abound. As Canadian insurers seek to respond to rising customer expectations through cutting-edge innovation, technology and the effective deployment of data insights, executives regularly cite difficulty in managing the transformation process, whilst simultaneously remaining economically viable and able to respond to customer needs. Providing two days of organization-wide strategy and real-world case studies, Connected Insurance Canada will return to Toronto for a fifth visit this September, welcoming over 350 senior attendees from across the insurance value chain, and more than 60 expert speakers, Insurance Nexus have just announced.

Featuring an agenda written by and for insurance carriers, Connected Insurance Canada is Canada’s largest insurance summit and the only conference to focus exclusively on new strategies for delivering organization-widetransformation. To reflect the need for holistic, all-encompassing strategies that eliminate siloed business departments, Connected Insurance Canada will unite the core pillars of the insurance management team, ensuring each is apprised of their roles in the larger context of insurance transformation. With three distinct tracks focusing on analytics, productand innovationand connected claims, attendees will walk away with the tools and strategic insights required to effect true change and become customer-centric, technology-driven organizations fit for the digital age.

Confirmed speakers include Senior Vice President Claims at EconomicalInsurance, Hans Reidl, Senior Vice President, Global Insurance at Scotiabank, Fernando Moreira and Vice President, Claims Excellence at WawanesaInsurance, Erin Fischer, as well as:

  • Marcelo Regen, Vice President Brand Innovation & Chief Customer Officer, Allstate
  • Eugene Wen, Vice President, Group Advanced Analytics, Manulife
  • Scott Marnoch, Vice President Innovation, Great West Life
  • Anna Foat, Director Digital Transformation Office, Sun Life
  • Jonathan Spinner, Assistant Vice President Claims Transformation, Aviva

Attendees at Connected Insurance Canada will also become part of Canada’s largest insurance community, with over 350 C-level executives gathering to network, debate and learn from renowned industry experts.To give attendees more control over their own networking, Connected Insurance Canada will also be utilizing the innovative Brella app, that allows attendees to set their own meetings and create valuable business networks that can be leveraged in future.Connected Insurance Canada will also feature more interactivity than ever before; remote polling will gather the audience’s perspectives on pressing issues and attendees will be able to submit their own questions to our expert speakers using the Slido platform. With the agenda nearing completion and tickets now on sale, please find more information on the website: https://events.insurancenexus.com/canada/.

Contact:

Ira Sopic

Project Director

Insurance Nexus

T: + 44 (0) 207 422 4363

T: +1 800 814 3459 ext 4363

E: ira.sopic@insurancenexus.com

About Insurance Nexus

Situated between London’s Silicon Roundabout and the City, Insurance Nexus is at the innovative heart of an industry undergoing significant disruption and innovation. Insurance Nexus is the central hub for insurance executives. Through in-depth industry analysis, targeted research, niche events and quality content, the team provides the industry with a platform to network, discuss, learn and shape the future of the insurance industry.


Link to Full Article: Read Here

C-Suite Insurance Leaders Confirmed for Connected Insurance Canada Toronto in 2019

TORONTO, ON:Insurance Nexus’s Connected Insurance Canada Summit set for fifth visit to Toronto, taking place at the Toronto Marriott Downtown Eaton Centre Hotel, September 10-11, 2019

In step with global trends, Canadian consumers continue to demand more from insurance carriers, while opportunities for insurers to innovate abound. As Canadian insurers seek to respond to rising customer expectations through cutting-edge innovation, technology and the effective deployment of data insights, executives regularly cite difficulty in managing the transformation process, whilst simultaneously remaining economically viable and able to respond to customer needs. Providing two days of organization-wide strategy and real-world case studies, Connected Insurance Canada will return to Toronto for a fifth visit this September, welcoming over 350 senior attendees from across the insurance value chain, and more than 60 expert speakers, Insurance Nexus have just announced.

Featuring an agenda written by and for insurance carriers, Connected Insurance Canada is Canada’s largest insurance summit and the only conference to focus exclusively on new strategies for delivering organization-widetransformation. To reflect the need for holistic, all-encompassing strategies that eliminate siloed business departments, Connected Insurance Canada will unite the core pillars of the insurance management team, ensuring each is apprised of their roles in the larger context of insurance transformation. With three distinct tracks focusing on analytics, productand innovationand connected claims, attendees will walk away with the tools and strategic insights required to effect true change and become customer-centric, technology-driven organizations fit for the digital age.

Confirmed speakers include Senior Vice President Claims at EconomicalInsurance, Hans Reidl, Senior Vice President, Global Insurance at Scotiabank, Fernando Moreira and Vice President, Claims Excellence at WawanesaInsurance, Erin Fischer, as well as:

  • Marcelo Regen, Vice President Brand Innovation & Chief Customer Officer, Allstate
  • Eugene Wen, Vice President, Group Advanced Analytics, Manulife
  • Scott Marnoch, Vice President Innovation, Great West Life
  • Anna Foat, Director Digital Transformation Office, Sun Life
  • Jonathan Spinner, Assistant Vice President Claims Transformation, Aviva

Attendees at Connected Insurance Canada will also become part of Canada’s largest insurance community, with over 350 C-level executives gathering to network, debate and learn from renowned industry experts.To give attendees more control over their own networking, Connected Insurance Canada will also be utilizing the innovative Brella app, that allows attendees to set their own meetings and create valuable business networks that can be leveraged in future.Connected Insurance Canada will also feature more interactivity than ever before; remote polling will gather the audience’s perspectives on pressing issues and attendees will be able to submit their own questions to our expert speakers using the Slido platform. With the agenda nearing completion and tickets now on sale, please find more information on the website: https://events.insurancenexus.com/canada/.

Contact:

Ira Sopic

Project Director

Insurance Nexus

T: + 44 (0) 207 422 4363

T: +1 800 814 3459 ext 4363

E: ira.sopic@insurancenexus.com

About Insurance Nexus

Situated between London’s Silicon Roundabout and the City, Insurance Nexus is at the innovative heart of an industry undergoing significant disruption and innovation. Insurance Nexus is the central hub for insurance executives. Through in-depth industry analysis, targeted research, niche events and quality content, the team provides the industry with a platform to network, discuss, learn and shape the future of the insurance industry.


Link to Full Article: Read Here

Driving Value from AI in Insurance: Delivering Success with Sun Life and Scotiabank

Much discussed, yet often misunderstood, it’s clear that Artificial Intelligence is set to dominate the global Insurance sector for the foreseeable future – and Canada is no different. Despite being a somewhat nascent discipline within insurance, progress in silicon centres across the nation mean carriers recognize the potential of AI to cut costs, improve the customer experience and generate sustainable long-term growth.

Although currently centred around Toronto and Montreal, new government and private sector initiatives are seeking to expand Canada’s AI capabilities from the ground up, but with specialist talent in short supply, a skills gap is likely to exist in the short-term.  From tapping into the burgeoning community of start-ups and innovators to incubating their own AI specialists, carriers are finding there is no quick-fix or easy route to success. A clear vision for the future, and an acceptance that not all initiatives will succeed, are required.

Insurance Nexus spoke to two eminent, senior Canadian insurance executives, Inka Bari, AVP Analytics, Group Benefits, Sun Lifeand Fernando Moreira, SVP, Global Insurance, Scotiabank, to get their views on how Canada’s insurance market should approach AI integration and where it can expect to garner the best results.

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The first priority may seem obvious but is worth repeating: do not leap into a technical solution without knowing what problem you’re trying to solve. Admittedly, this sounds simple, but many carriers still struggle with this first aspect, often under competitive pressure to bring a new capability to market; “That’s the big question,” says Inka Bari, AVP Analytics, Group Benefits, Sun Life. “Are people doing it because they have a problem to solve, or because it’s cool and competitors are doing it?” she asks. Fernando Moreira, SVP, Global Insurance, Scotiabank, agrees with these sentiments: “Whether it’s for solving complex business problems or addressing growth opportunities, we need to understand what sort of proposition we should be offering our customers.”

Once a need and solution are identified, implementation is not necessarily straightforward, however. For large, legacy carriers, issues typically arise because internal organization/operations were simply not designed for the demands of modern technology and innovation, with “large organizations like Sun Life…as old as the country itself,” Bari notes. “There is so much legacy that has been adapted to behave in a way that wasn’t originally planned

Once a need and solution are identified, implementation is not necessarily straightforward, however. For large, legacy carriers, issues typically arise because “there is so much legacy that has been adapted to behave in a way that wasn’t originally planned,” Bari notes. With “large organizations like Sun Life…[that] are as old as the country itself,” internal operations were simply not designed for the demands of modern technology and innovation, and so ensuring these processes are fit to support a sophisticated AI and analytics infrastructure is imperative.

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Increased customer-centricity means new propositions must make a difference to customers – competitive pressure and the availability of on-demand, personalized insurance elsewhere means customers will simply go elsewhere if not. But, as competition is high, loyalty is not. “Insurers who want to increase market share, as well as attract and retain customers, need to shift focus and improve in areas that most influence customer satisfaction,” said Tom Super, Director of the Insurance Practice at J.D. Power. “Highly satisfied customers have better policy lifetime expectancy (PLE) scores and are much more likely to recommend their insurer to friends or family.”

Whereas previously, customer-focused initiatives may have focused on lower call-centre waiting times or better online self-service (both valuable components of any customer experience), advances in technology and the capabilities of competitors mean carriers increasingly need to show they are proactive in keeping their customers safe. While it works to lower claim sizes for the carrier, the competitive marketplace also means customers want more for their insurance premium than help in a claim – an aspect of the market that is driving the insurer/customer relationship towards prevention of loss, rather than reaction and restitution.

The perfect proposition is meaningless, however, without the technical knowledge required to put it onto effect. Element AInoted in its 2018 talent report that there were only 20,000 AI experts on the planet and even if they all turned up in Canada, they would need to use all of them, plus every student graduating in an AI discipline from University. “AI is not built by technology; it’s built by people who know how to find the right technology. It’s not cheap. You have to invest to pay for the right people. They are very in demand,” Moreira admits.

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To address the shortfall, a number of large organizations have been looking for ways to incubate their own AI specialists; Manulife’s four-year, $400,000 CAD partnership with the Waterloo Artificial Intelligence Institute at the University of Waterloo, focusing on research into disability claim prediction and fraud prevention, for example. Intact Financial is taking a similar route, announcing a partnership with Université Laval in January 20197 that will see the company sponsor two research chairs focusing on AI and actuarial science.

Despite these efforts, there are many potential pitfalls; AI is a data-hungry discipline and without proper checks and balances in place, a breach could deal a fatal blow to consumer trust – vital above all else in the insurance industry. Equally, there are many opportunities to choose from, but a focus on customer need and business prerogative is essential, as is a fail-fast, experimental attitude towards innovation. AI is never going to be a quick fix. As a technology, it has the potential to reinvent insurance as we currently understand it; products can become more relevant to the individual, the claims process can be condensed from weeks to a matter of seconds in some cases, while some risks can even be avoided altogether. But it is also an insurance event horizon. Customer expectation has been set, potential has been revealed and carriers who fail to adapt must inevitably find themselves obsolete.

This whitepaper, Driving Value from AI in Insurance: Where Machines are Impacting Experience, Efficiency and Profitability, was created in conjunction with Insurance Nexus’ upcoming Connected Insurance Canada Summit, taking place September 10-11, 2019 at the Toronto Marriott Downtown Eaton Centre Hotel, Toronto, Canada. Expecting over 350 attendees from across analytics, product innovation and claims departments, the event will explore the core challenges facing the Canadian Insurance market, including how to harness AI, automation, product development and seamless claims delivering both an enhanced customer experience and a more efficient carrier. For more information, please visit the website: https://events.insurancenexus.com/canada/.


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